Privacy Policy

Information we collect

In the course of doing business, The Open Hands Group Inc. (Open Hands) collects personal information, such as e-mail addresses, mailing addresses and telephone/fax numbers from our clients, associates and service providers. This information is treated as confidential and stored securely. Only Open Hands’ principals have authorized access to this information. We make reasonable efforts to protect your personal information from unauthorized access or misuse.

Use of information we collect

Personal information obtained and stored by Open Hands is used primarily for business purposes such as fulfilling client requests, negotiating or obtaining third-party services on behalf of clients, and project management and administration.

Information may also be used to support your customer relationship with Open Hands. For example, current or past clients may be invited to an event or provided with information that may be of interest to them. At any time, you may request to no longer receive unsolicited communications from Open Hands.

We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend Open Hands’ rights or property.

Open Hands does not sell, barter, or lease lists for any purpose.

Web site and e-mail

Open Hands does not collect any personal information from visitors to openhands.ca with the exception of voluntarily given client login information. Client login information is stored on a secure server and is protected during transmission.

Any personal information that is included in electronic correspondence (e-mail), whether via a link accessed on openhands.ca or otherwise, is not secure as it is not encrypted. Therefore, Open Hands cannot warrant the security of personal information sent via e-mail. Correspondents are advised to consider this when composing e-mail messages.

This policy does not apply to external sites accessed via a link provided on openhands.ca. Although we will only link to third-party sites that we trust, we are not responsible for the privacy practices and policies of these third parties and refer visitors to the privacy policies of these sites.

Open Hands’ privacy policy

This policy has been established with reference to the Government of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). It may be updated from time to time. The current version will be made available on openhands.ca.

Visiting openhands.ca or entering into correspondence with Open Hands indicates acceptance of this policy and consent to collect and use your personal information as described herein. Correspondence regarding this policy should be directed to info (at) openhands.ca.

November 2010